You will need to contact your PTT+ administrator to make any changes. Refer to the “Contacts and Groups” section for more details on administrator-managed contacts and groups. If there are two or moreĪn administrator. Supervisory Override-One or more members of a group can be designated as a supervisor.You must keep the flip portion of the phone open in order to remain connected to the call when the speakerphone is off. Note: If you turn the speaker off (in other words, the call is heard on the phone’s earpiece) while on a PTT+ call and you close your flip phone, the call will automatically end.Use the presence indicators to help choose who is available.If the contact you are trying to call is in a “Do Not Disturb” status, you can send an Instant Personal Alert (IPA) to let the contact know you are trying to reach them.Change your presence status to “Available.” See the “My Presence” section for details on how to set your presence status. You are not able to receive a call back while in DND, so the PTT+ application will not allow you to send an alert. Cannot Send an Instant Personal Alert- If your phone is currently in Do Not Disturb (DND) status, you will not be able to send an IPA.Check the data connection and try to log in again. Login to the PTT+ service may fail if the phone is in Airplane Mode or if you do not have a data connection.This message does not mean the person successfully received the alert. Instant Personal Alerts-The “Alert successfully sent” message indicates that the application successfully sent an alert request.Supervisors in the same group, each supervisor can interrupt the other(s). This can clear out your buffer and restore your connection. (Figure 6, page 3) If you are having difficulty connecting to PTT+ or contacts have mysteriously disappeared, it is always good to power cycle your device. Enable alerts by setting the button to On. Receiving Missed Call Alerts and Instant Personal Alerts Be sure both alert settings are enabled by tapping the Settings icon, then going to Alerts and Sounds. If the IP address is shown as Unavailable, contact your service provider. Check to see if your IP address is available by going to Settings > About phone > Status > IP address. This message will appear when your handset loses its connection to the PTT+ server. Hearing calls through the handset speaker If you have disabled the speaker icon on your Push to Talk Plus (PTT+) screen, you will onlyĬonnection to server is not available. Please remove unwanted apps from your phone, then power your handset off and on again. Unable to bring up PTT+ app on handset Sometimes, other apps can affect how your Android™ or iPhone® handset handles the PTT+ application. The app will continue trying to connect automatically until it finds a signal. Check the signal coverage bars on your phone. You might be outside a coverage area or have a very low signal when you see this message. Verizon Push to Talk Plus Tips and tricks The distance between the mic and your mouth can significantly affect your volume on the other end. Volume levels during a call To ensure optimum volume, locate the microphone on your handset and keep it close to your mouth when talking. This message means that you’re moving from one signal coverage area to another- for example, when you go from a 4G LTE coverage area to a Wi-Fi signal at your home or business. Tap the speaker icon to turn it from Off to On.
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